Best Furniture Deal
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Easy Returns

Definitions

  1. “Buyer” – person who buys or agrees to buy the Products from the Seller.
  2. “Conditions” – terms and conditions of sale set out in this document and any special terms and conditions agreed in writing by the Seller.
  3. “Delivery date” – date specified by the Seller when the Products are to be delivered.
  4. “Products” – goods specified.
  5. “Price” – price for the Products including carriage, packing and VAT.
  6. “Seller” – MDGroup Limited – Best Furniture Deal
  7. “Consumer” shall bear the meaning as described in section 12 Unfair Contract Terms Act 1977.

Returns and Cancellations

  1. An order may be cancelled at any time between the placement of the order and 7 days following delivery of the goods.
  2. If the Buyer is dissatisfied with his purchase for any reason he may, within seven days of delivery, contact the Seller’s customer service department to notify them that he wishes to return some or all items from his order.
  3. Buyer can either arrange to return the goods himself to the Sellers specified address at his own cost or he may ask the Seller to collect the goods in which case he will be charged by the seller  the same amount he paid for original delivery when placing an order
  4. Buyer will be responsible for return delivery costs. which will be deducted from his refund
  5. Goods must be returned to the Seller in the same condition they were in at the time of delivery to the Buyer and in their original packaging. Items which are not adequately packaged at time of collection may not be collected and a charge of £55 may be levied to cover cost of failed collection.
  6. Refunds will be issued within 30 days of receipt of goods and after we have inspected them for damage. We reserve the right to withhold all or part of your refund if items are returned damaged.
  7. Mattresses can only be returned if they are unopened. Mattresses which have been opened and slept on cannot be returned. If you wish to test a mattress please keep it wrapped until you are sure you want to keep it.